Who owns the pipes, sets the bill and fixes the problem?

Oxford County and Tillsonburg renewed water and wastewater service arrangements in 2024. The County’s explanation separates ownership, rate-setting and treatment responsibilities from local operating work performed by the Town. That distinction matters when a resident receives a utility bill, reports an incident or asks whether new housing has enough capacity. A Town candidate cannot independently promise a County rate. Residents need a clear path from the problem to the responsible organization, followed by evidence of the proposed solution, funding and eventual service result.